Frequently Asked Questions

Everything you need to know about brewing the perfect cup at home.

What is the standard shipping time for espresso machines?

Most orders are processed within 24 hours. Depending on your location, standard ground shipping typically takes 3 to 7 business days.

Do you offer a warranty on refurbished coffee equipment?

Yes, all our refurbished machines undergo a rigorous 25-point inspection and come with a comprehensive 6-month or 1-year warranty depending on the model.

What is your return policy for home brewing accessories?

We offer a 30-day return policy for unused items in their original packaging. Please note that opened bags of whole bean coffee cannot be returned.

Do you provide technical support for machine setup?

Absolutely. Our expert 'Coffee Pros' are available via video call or phone to help you dial in your grind and walk you through your first extraction.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger equipment purchases.

How do I know which espresso machine is right for my kitchen space?

Each product page includes detailed dimensions. We also provide a 'Compare' tool to help you measure clearance for under-cabinet placement.